Terms of Service

Terms of Service

Last Updated: February 25, 2026

Welcome to Small Matters. These Terms of Service ("Terms") govern your access to and use of the Small Matters website located at smallmatterspet.com (the "Website") and any related communications or services (collectively, the "Services") provided by Pet Foundry Studio Limited ("Pet Foundry Studio," "Small Matters," "we," "us," or "our").

Pet Foundry Studio Limited is a company incorporated in Auckland, New Zealand, and is the operator of the Small Matters brand, a range of dog food products manufactured in the United States.

Please read these Terms carefully before using our Website. By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, please do not use our Website.

1. Eligibility

Our Website is intended for use by individuals who are at least 13 years of age. By using the Website, you represent and warrant that you are at least 13 years old. If you are under the age of 18, you represent that you have obtained parental or guardian consent to use the Website and agree to these Terms.

We make no representation that the content available on the Website is appropriate or available for use in locations outside the United States. If you access the Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

2. Use of the Website

Permitted Use

You may use our Website for lawful, personal, and non-commercial purposes in accordance with these Terms. Our Website is an informational site providing details about the Small Matters brand and product range. It is not an e-commerce platform, and no products may be purchased directly through the Website.

Prohibited Conduct

You agree not to:

  • Use the Website in any way that violates any applicable local, state, national, or international law or regulation
  • Use the Website for any fraudulent, deceptive, or harmful purpose
  • Attempt to gain unauthorized access to any part of the Website, its servers, or any systems or networks connected to the Website
  • Transmit any unsolicited or unauthorized advertising or promotional material (spam)
  • Introduce any viruses, malware, or other harmful or disruptive code or material to the Website
  • Scrape, crawl, index, or otherwise extract data from the Website by automated means without our prior written consent
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity
  • Use the Website in any manner that could damage, disable, overburden, or impair it, or interfere with any other party's use of the Website
  • Attempt to probe, scan, or test the vulnerability of the Website or any associated network or system

We reserve the right to suspend or permanently restrict your access to the Website for any violation of these Terms, without notice or liability.

3. Contact Form

Our Website includes a contact form through which you may submit your first name, last name, email address, and country of residence to get in touch with us. By submitting the contact form, you:

  • Represent that the information you provide is accurate and complete
  • Consent to us using your information to respond to your inquiry and communicate with you as described in our Privacy Policy
  • Agree not to submit any content that is unlawful, defamatory, harassing, abusive, fraudulent, or otherwise objectionable

We are not obligated to respond to every contact form submission. Submitting a contact form does not create any contractual relationship between you and Small Matters or Pet Foundry Studio Limited.

4. Intellectual Property

Our Content

All content on the Website, including but not limited to text, graphics, logos, images, photographs, product information, and the overall design and layout of the Website (collectively, "Content"), is the property of Pet Foundry Studio Limited or its licensors and is protected by applicable intellectual property laws, including United States and New Zealand copyright, trademark, and trade dress laws.

The Small Matters name, logo, and all related brand elements are trademarks or trade dress of Pet Foundry Studio Limited. Nothing in these Terms grants you any right to use our trademarks, logos, or other brand elements without our prior written consent.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content for your personal, non-commercial purposes. This license does not include the right to:

  • Reproduce, distribute, or publicly display any Content
  • Modify or create derivative works based on any Content
  • Use any Content for commercial purposes
  • Remove or alter any copyright, trademark, or other proprietary notices

Any use of the Content beyond the scope of this limited license requires our prior written permission.

User Submissions

If you submit any content to us through the contact form or otherwise, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and incorporate that content for the purpose of responding to your inquiry or improving our Services. You represent and warrant that you own or have the necessary rights to any content you submit, and that such content does not infringe the rights of any third party.

5. Third-Party Links and Content

Our Website may contain links to third-party websites, resources, or services that are not owned or controlled by us. These links are provided for your convenience and informational purposes only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

We do not endorse or make any representations about third-party websites or any products or services offered through them. We encourage you to review the terms and privacy policies of any third-party sites you visit. Your use of third-party websites is at your own risk.

6. Disclaimers

No Warranties

THE WEBSITE AND ALL CONTENT AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Website will be available, uninterrupted, or error-free
  • Defects or errors will be corrected
  • The Website or its servers are free of viruses or other harmful components
  • The Content on the Website is accurate, complete, or current

Product Information

Product information on the Website, including descriptions, ingredients, and feeding guidance, is provided for general informational purposes only. Always read product labels carefully before use. If your pet has specific dietary needs, allergies, or health conditions, please consult a veterinarian before changing their diet.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PET FOUNDRY STUDIO LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE WEBSITE
  • ANY CONTENT OR INFORMATION OBTAINED FROM OR THROUGH THE WEBSITE
  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN
  • ANY ERRORS, OMISSIONS, OR INACCURACIES IN THE CONTENT

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE OUR LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pet Foundry Studio Limited and its directors, officers, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of or access to the Website
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you submit through the Website

9. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Website shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Delaware, and you hereby consent to the personal jurisdiction and venue of such courts.

Notwithstanding the foregoing, Pet Foundry Studio Limited retains the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of its intellectual property rights.

10. Changes to These Terms

We reserve the right to modify these Terms at any time at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page. We may also provide notice by other means, such as posting a notice on the Website.

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Website.

11. Termination

We reserve the right to suspend or terminate your access to the Website at any time, with or without cause or notice, including if we believe you have violated these Terms. Upon termination, all licenses and rights granted to you under these Terms will immediately cease.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitation of liability, and indemnification.

12. Severability and Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall only be effective if made in writing and signed by an authorized representative of Pet Foundry Studio Limited.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pet Foundry Studio Limited with respect to your use of the Website and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, relating to the same subject matter.

14. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Small Matters / Pet Foundry Studio Limited Email: hello@petfoundry.co Website: www.smallmatterspet.com Mailing Address: Pet Foundry Studio Limited, Auckland, New Zealand